In this review I am going to give you an honest evaluation of Zoro Tools and my experience buying products from zoro.com.
Zoro Tools Inc., Zoro for short, is a shipping company based out of Buffalo Grove IL, USA. Zoro specializes in providing small businesses and individuals with cleaning, tools and building supplies. They offer reasonable prices and fast shipping.
Zoro Tools – The Overview and Ranking
Name: Zoro Tools
Website URL: https://www.zoro.com
Price: 5.0 out of 5.0
Variety: 4.0 out of 5.0
Shipping: 5.0 out of 5.0
Customer Service: 3.7 out of 5.0
Success Stories: 3.5 out of 5.0
HolmesElectrical.net Rating: 4.2
What Do they Provide?
Safety & Security
Tools & Machining
Plumbing & HVAC
Electrical & Lighting
Adhesives, Fasteners & Welding
Janitorial & Grounds Maintenance
Power Transmission & Pneumatics
Office & Shipping
How Fast Can They Get it to You?
What Are Their Prices Like?
Compared to similar providers, Zoro’s prices are competitive, usually closer to the low to mid range. Discount shipping is also available.
What Do Other People Have to Say?
There are bound to be both positive and negative reviews in the online sales arena and Zoro is no exception to that. There were a few negative comments regarding order fulfillment. But all in all, there were way more positive reviews than negative ones. I however, was very pleased with how quickly my order was fulfilled and arrived at my front door.
What about Customer Service and Returns?
Customer Service is available from Monday through Friday from 6 a.m. to 9 p.m. CT and Saturdays from 7 a.m. to 5 p.m. CT. Except for Chat service, response time is withing 24 hours via:
- Online Form
The quickest and easiest way to make a return is to go to your Order Detail page anc click “Return Items”. You should receive and email with a printable shipping label and return authorization right away. Alternatively you can contact Customer Service to process your return. Customer Service is available Monday through Friday from 6 a.m. to 9 p.m. (CST) and Saturdays from 7 a.m. to 5 p.m. (CST).
Now I Will Tell You About My Experience
There was a great variety of standard items in each category. They even had standby generators. But…standard shipping was super fast! I ordered two items from the website after 8PM EST on a Wednesday night. I received my order that Friday afternoon via UPS.
My order was $56.31 plus $3.94 tax for a total of $60.25. I spent $50.00 so shipping was free!
Item #1 was – Klein tools MULTI-BIT SCREWDRIVER, 11-IN-1, 7-1/2 IN.
The price range for this item was $16 – $25 at other online stores. The Zoro price was $16.36!
Item #2 was – Flexiduct 10 FT. 16/3 EXTENSION CORD W/OUTLET BOX SPT-2
The price range for this item was $45 – $99 at other online stores. The Zoro price was $39.95!
I was very satisfied with my experience with Zoro.com and I will definitely use them again.
Zoro Tools carrys many industrial brands such as American Standard,l DeWalt, Dayton, 3M, Werner and more, They even carry Genarac generators! Zoro also plans to offer their very own Zoro brand products in the near future. Go to Zoro.com and subscribe to their mailing list and get a 15% off your next purchase.
For Your Business
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